Chat-Forum.com

If you are having a problem using or adding one of our chat services to your web site, prior to contacting our support team please see if your question is located in the list shown below.

Click on a topic title in the list below and details will be shown in a panel underneath. Click the title again to close the details panel.

Adding A Chat System To Your Site

• Web hosts that do NOT support our chat services
• Adding our code if you use FTP to upload your pages
• Adding our code if you use Microsoft Frontpage
• Adding our code to Angelfire
• Adding our code to AOL Hometown
• Adding our code to Homestead
• Adding our code to Maxpages
• Adding our code to Tripod/Lycos
• Adding our code to Webspawner
• Adding our code to Yahoo/Geocities

Problems Configuring Your Chat Service

• Setting up a FREE Chat Room
• Setting up a GOLD Chat Room
• Setting up a PRO Chat Forum
• Setting up a CUSTOM System
• Changing ADMIN username and password
• Un-banning users that have been EJECTED

Problems Using Our Chat Systems

• Information for AOL users
• Iweb Users
• I cannot see any trace of the chat after adding the code to my page
• I can only see a gray box where the chat should appear
• I click the connect button but it "Fails To Connect"
• I am behind a FIREWALL and having connection problems
• I use a PROXY SERVER and having connection problems
• I get disconnected from the chat sometimes - why?
• My chat room seems to have disappeared / cancelled
• None of the above has helped, where can I get more help?

Other Useful Information

• Colour Chart for RGB Hex Colour Codes (E.g. #00CCFF)
• Update Your Java Runtime Environment (JRE/JVM)